1. Introduction

Welcome to iFixer.ae. By accessing our website or using our repair services, you agree to abide by these Terms and Services. Please read them carefully. If you do not agree, you may not use our website or services.

2. Services Offered

iFixer.ae provides repair and maintenance services for mobile phones, tablets, laptops, and other electronic devices. All services are subject to availability and may vary depending on device model and parts supply.

3. Booking and Payments

• All service requests can be made online or via phone.
• Full or partial payment may be required upon booking.
• We accept major payment methods in the UAE, including cash on delivery and card payments.

4. Diagnostics and Estimates

• Initial diagnostics are provided to determine repair costs.
• Estimates are subject to change based on further inspection of the device.

5. Warranties

• Repairs come with a limited warranty on parts and labor (duration specified at the time of service).
• Warranty does not cover liquid damage, accidental damage after repair, or tampering by third parties.

6. Liability

• iFixer.ae is not responsible for data loss during repairs. Customers are advised to back up their data before handing over devices.
• We are not liable for damages caused by prior unauthorized repairs or manufacturing defects.

7. Refunds and Cancellations

• Refunds are issued only if services are canceled before work begins or if we are unable to complete the repair.
• Service fees for diagnostics are non-refundable.

8. Parts and Replacements

• We use genuine or high-quality compatible parts.
• Original manufacturer warranties may become void after third-party repairs.

9. On-Site and Pickup Services

• Pickup and delivery services are available in select locations.
• iFixer.ae is not responsible for delays due to unforeseen circumstances (traffic, weather, etc.).

10. User Responsibilities

• Provide accurate device details when booking.
• Remove SIM cards, memory cards, and accessories unless necessary for repair.

11. Privacy Policy

We respect your privacy. Personal information collected is used only to process orders and provide services. For full details, see our Privacy Policy.

12. Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any disputes will be handled by UAE courts.

13. Changes to Terms

iFixer.ae reserves the right to modify these Terms at any time. Updates will be posted on this page, and continued use constitutes acceptance.